Refund policy

At this time, I do not accept returns, but I truly want you to love your Mellow Mochi goodies! If you have any issues with your order:

  • Email me at mellowmochistudio@gmail.com, and I’ll do my best to make things right.

  • If your item was damaged, lost, or incorrect, I will resend your order (if possible) at no extra charge.

  • If you’re unhappy for any reason, I welcome your kind feedback and suggestions — I’m always looking to grow and improve!